1. Overview and Legal Basis

This Privacy Policy describes how We Consultant (and its affiliates) collects, uses, stores, protects, and shares personal data in compliance with the UAE Personal Data Protection Law (PDPL, Federal Decree-Law No. 45 of 2021) and applicable UAE laws, including lawful processing principles.

2. Personal Data Collected

We Consultant may collect personal data directly from users or third parties, including: a. Identity data (name, nationality, address, contact numbers). b. Government identification (passport copies, Emirates ID, visa details) where required for business setup and PRO services. c. Contact data (email, phone number). d. Digital data (IP address, device identifiers, cookies, browsing behaviour). e. Transaction and contractual information (payment details, trade license applications, service agreements).

3. Purpose and Legal Grounds for Processing Personal Data

Personal data is processed only when necessary for: a. Service delivery (company formation, visa processing, trade license issuance, bank account assistance). b. Legal compliance (regulatory reporting to government authorities, tax compliance). c. Consent-based marketing and communications. d. Fraud detection, network security, and platform safety.

4. Use of Cookies and Tracking Technologies

Cookies and similar technologies are implemented to track user activity, enhance usability, and gather analytics. Users may adjust browser settings to manage cookie preferences. Persistent disabling of cookies may impair site functionality.

5. Data Sharing and Disclosure

Personal data may be shared with: a. Government authorities and licensing bodies (e.g., Department of Economy and Tourism, Free Zone Authorities, Federal Tax Authority) where required by law for business setup. b. Service providers under confidentiality agreements (banking partners, payment processors, audit firms). c. Legal entities pursuant to lawful orders or disputes.

Data is never sold for unauthorized marketing purposes.

6. Data Retention

Data is retained for only as long as necessary to fulfil contractual and legal obligations (such as record-keeping for tax or corporate compliance) or until consent is withdrawn.

7. Cross-Border Transfer

Where personal data is transferred outside the UAE (e.g., to our international offices or partners), appropriate safeguards in accordance with PDPL requirements will be applied.

8. Data Subject Rights under UAE Law

Under the PDPL, data subjects have rights including: a. Access to personal data. b. Correction of inaccurate data. c. Erasure or restriction of processing where legally permitted. d. Objection to certain uses. e. Data portability.

9. Security Measures

Technical and organizational measures are implemented to prevent unauthorized access, unlawful processing, or accidental loss.

10. Children and Minors

Personal data of minors (under 18) is not intentionally collected. If discovered, such data will be deleted immediately.

11. Changes to Privacy Policy

We Consultant may update this policy in response to legal changes or operational requirements. Significant changes will be published prominently on this page.

12. Contact for Privacy Concerns

For queries or requests concerning personal data and privacy rights: Email: [email protected]